How does the buying process work? Back To Top
Placing Your Order
Find the domain you’d like to purchase, check out the information tied to it (historicals, traffic, etc) and select ‘Buy Now’. Fill in your details, then complete your payment.
We closely work with our customers to verify your payment has been cleared successfully. We ensure a safe and secure transaction.
Once your order is confirmed and verified we will email you asking for your registrar of choice. We will then proceed with the domain name transfer process.
Logo Design Files: For your convenience, logo files are added as attachments in your order receipt email.
When I buy one of your domains, what exactly is included? Back To Top
Every domain includes the registered entry from a registrar as well as the displayed logo. All logos are in PSD, AI (Illustrator), or anything else you'd like. You will receive an email confirmation regarding everything.
We provide other extensive custom design and development work at a separate cost, should you need it. Please contact us.
Do you accept down payments for a domain? Back To Top
We do offer a non-refundable 20% down payment on a domain. It will last for 30 days and the selected domain(s) will be removed from the site during this time. If a full payment isn't received, we will proceed to put the item back up for sale.
Can I make my purchase in installments? Back To Top
How long does it take to transfer my domain? Back To Top
This depends on your registrar of choice and where the domain resides.
If the domain is registered at GoDaddy and you choose Enom as your registrar, this process will take between 5 and 7 days to complete.
This is standard in the industry. Any time a domain is moved to a different registrar, the waiting period is between 5 and 7 days, and up to 10 days in some cases.
If the domain is registered at GoDaddy and you choose GoDaddy as your registrar, this process will only take a few minutes from the time the transfer is initiated. This is what’s referred to as an account push, domain push, or account transfer.
Note: Account push times will very slightly based on the individual registrar and their account change process. Popular registrars usually offer a very quick (instant) means of making an account transfer while some may require more time.
Which domain registrar can I use? Back To Top
We don't have a preference. Whatever also works best for you.
In some instances, we may need you to open an account at the domain’s current registrar to complete the transfer in the event the domain has a registrar lock on it – registrar locks are placed on a domain when it is initially registered, anytime it changes hands or moves registrars, or the registered owner on the whois file changes. Registrar locks are 60 days. This is standard for all registrars.
If it’s vital a domain must be transferred to a specific registrar, just ask ahead of time to be sure it isn’t under any lock to prevent any unnecessary delays.
What are your order cancellation policies? Back To Top
You may request an order cancellation under the following circumstances:
Your order is less than 3 days old.
The domain(s) you are purchasing have not been unlocked and authorization code sent to you.
The domain has not been moved into your own domain management account.
Please note that we are not responsible for the successful receiving of email or voicemail. If you do not receive an email back from us confirming that your order has been canceled, it will continue to be processed. Please ensure you've received this email before concluding an order has been canceled -- this email will include necessary information regarding your refund.
In cases where a domain owner does not respond to emails within 10 days regarding your order, which prevents the purchased domain from exchanging hands, you reserve the full right to request a refund at anytime from that point on and your order will then be canceled.
How do you deal with trademark issues with your domain? Back To Top
Our domain names are not trademarked. As a result, none of them include trademark rights. When purchasing a brand from us you are buying the domain only and the ownership rights to the logo design artwork that we provide with it.
How can I check if a name is already trademarked? Back To Top
Are you guys interested in listing my domains? What about trades? Back To Top
We are always interested in listing domains. Please contact us or send us a list of domains you wish for us to help you sell. Our team of domain appraisers will be happy to help.
Trades are not too common, but we're always open for offers. Contact us to get the conversation going.